Sell More.
Scale Faster.
Powered by AI.
ViaICT connects your marketplace channels, automates your order flow, and embeds AI agents into every business process — so your team focuses on growth, not operations.
Trusted by brands across Europe
Everything you need to dominate e-commerce
Three integrated platforms that work together — or independently — to transform how your business sells and operates.
Order Management Platform
Unified command center for all your orders. Real-time sync, smart routing, automated fulfillment, and complete inventory visibility across every channel.
- Multi-channel order consolidation
- Automated routing & fulfillment
- Real-time inventory sync
- Returns & refund management
- Custom workflow automation
- Buy Box win rate tracking
Marketplace Integration Hub
Connect once, sell everywhere. Our hub integrates with 50+ marketplaces in real time — listings, pricing, stock, and orders all managed from one dashboard.
- Amazon, bol.com, Zalando & 47 more
- Buy Box repricer & dynamic pricing
- Automated listing syndication
- Unified analytics dashboard
- Competitor price monitoring
AI Process Automation
Embed intelligent AI agents into your existing workflows. From demand forecasting to customer service, we turn manual bottlenecks into automated competitive advantages.
- AI demand forecasting
- Automated customer support
- Smart reorder & procurement
- Process audit & optimization
- ERP / WMS integration
- AI-powered Buy Box repricing
Meet Order Dash
Our own order management platform — purpose-built for high-volume European e-commerce. One dashboard for every channel, every warehouse, every carrier.
| Order # | Customer | Channel | Date | Qty | Status | Amount |
|---|---|---|---|---|---|---|
| #4021 | Sophie van den Berg | BOL | just now | 3 | Delivered | €89.90 |
| #4020 | Thomas Müller | AMZ | 2m ago | 1 | Shipped | €234.99 |
| #4019 | Marie Dubois | ZAL | 8m ago | 2 | Processing | €124.00 |
| #4018 | Jan Bakker | SHP | 14m ago | 5 | Delivered | €67.50 |
| #4017 | Emma Johnson | EBY | 31m ago | 1 | Pending | €44.99 |
| #4016 | Lars Andersson | AMZ | 45m ago | 2 | Delivered | €189.00 |
| #4015 | Mia Schmidt | BOL | 1h ago | 4 | Cancelled | €312.40 |
Connect to all major European marketplaces
50+ ready-to-use integrations. Go live in days, not months.
All marketplaces running on Mirakl are supported through a single unified integration — connect to 19 Mirakl-powered European retailers at once.
Connect your back-office to any business system
Beyond marketplaces — we build custom API integrations to accounting software, ERP systems, logistics platforms, and any tool your business runs on. Built on request, delivered in weeks.
Accounting Software
Sync invoices, purchase orders, VAT returns, and financial data bi-directionally between your order management system and accounting platform.
ERP & Finance
Deep two-way integration with your ERP — syncing orders, stock mutations, product master data, and customer records in real time.
Logistics & WMS
Connect warehouse management and shipping carriers to automate pick-pack-ship, track shipments, and push tracking codes back to every marketplace automatically.
PIM, CRM & Others
Centralize product data, sync customer records, and connect any REST or SOAP API — if your platform has an API, we can integrate it.
We build custom API integrations to any platform — if it has an API, we can connect it. REST, SOAP, EDI, flat-file exchange — we've done it all. Just ask.
Your competitors
are already using AI.
Are you?
In 2026, AI isn't a feature — it's the foundation. Businesses that haven't embedded AI agents into their operations are losing margin, speed, and customers every single day. ViaICT makes AI integration practical, fast, and immediately profitable.
Our integration framework connects to your existing ERP, WMS, or e-commerce stack — no full re-implementation required.
We identify your highest-value automation opportunities first. Most clients see measurable ROI within 30 days of go-live.
Private AI deployment options available. Your business data never trains external models. GDPR-compliant by design.
Numbers that speak for themselves
Real outcomes from real clients. No fluff, no cherry-picked edge cases.
Operational cost reduction for a mid-size retailer after deploying AI process automation across order management and fulfillment.
Increase in marketplace listings managed without adding headcount, using our Integration Hub to syndicate across platforms.
Average time from onboarding to first live marketplace integration — including data mapping, testing, and go-live.
Additional revenue generated in year one by a client through AI-driven dynamic pricing across Amazon and bol.com.
From audit to live in weeks
A proven 4-step framework that gets you to production fast and keeps compounding value over time.
Free AI & Process Audit
We map your current processes, identify automation opportunities, and hand you a prioritized ROI roadmap — at no cost, no commitment required.
Solution Design
Our engineers design an integration architecture that fits your existing stack. No rip-and-replace — we work with what you have.
Rapid Deployment
We deploy, configure, and test in staging before going live. Most projects launch within 2–4 weeks. You review and approve every step.
Optimize & Scale
After go-live, AI continuously learns from your data. Monthly reviews ensure you capture every optimization — more savings, more revenue, every month.
Enter Europe with a trusted local partner
ViaICT helps non-European brands break into the EU market — marketplace setup, technical integration, marketing localisation, and regulatory compliance, all through our established partner network across Europe.
Marketplace Setup & Onboarding
We create and optimise your seller accounts, product listings, and pricing strategy across Amazon.de, bol.com, Zalando, and 50+ EU platforms — ready to sell from day one.
Technical Integration
API connections to EU logistics providers, payment systems, and marketplace back-ends. Inventory sync, order routing, and automated fulfilment from day one — no matter where your systems are hosted.
Marketing & Brand Visibility
Localised product content in Dutch, German, French, and more. Marketplace advertising, SEO, and brand positioning built specifically for European shoppers and search algorithms.
Partner Network & Compliance
Introductions to EU distributors, 3PL providers, and customs specialists through our established network. We also guide you through VAT registration, GDPR, and EU product regulations.
Book a free consultation and we'll map out your route to Europe — which marketplaces to prioritise, what technical setup you need, and how to position your brand to win.
Built for European e-commerce
We're not a generic AI vendor — we specialize in the complexities of European marketplaces, logistics, and compliance.
Dutch-First, Globally Delivered
Headquartered in Groningen with a development office in Rajkot, India. We know bol.com, Wehkamp, and the Dutch e-commerce landscape inside out — and scale seamlessly across the EU.
GDPR & AVG Compliant
Every system we build is GDPR-compliant by design. Private AI deployment options ensure your customer data never leaves your environment.
Honest & Fast
We start with a free audit, not a sales pitch. 24-hour response guarantee. And we tell you if AI won't help — we'd rather earn your trust than a bad contract.
Common questions
Everything you need to know about ViaICT's software and services.
What marketplaces does ViaICT integrate with?
ViaICT integrates with 50+ marketplaces including Amazon, bol.com, Zalando, eBay, OTTO, ManoMano, Cdiscount, Fnac, Kaufland, and Wehkamp — plus 19 Mirakl-powered marketplaces across France, Germany, and Spain. New integrations are added quarterly. Most clients are connected to their first marketplace within 3 days of onboarding.
How long does it take to go live?
Most clients go live within 2–4 weeks. ViaICT connects to your existing ERP, WMS, or e-commerce stack — no rip-and-replace. We start with a free AI & process audit, then design and deploy. You review and approve every step.
Is ViaICT GDPR compliant?
Yes. All ViaICT systems are GDPR-compliant by design. Private AI deployment options ensure your business data never trains external models or leaves your environment. ViaICT is a Dutch BV registered under EU law (KvK 71450580).
What is AI process automation for e-commerce?
AI process automation uses intelligent agents to handle repetitive operations — demand forecasting, order routing, customer support, reordering, and pricing optimisation. ViaICT embeds these agents into existing workflows, reducing operational costs by an average of 40% while improving speed and accuracy.
Do you work with businesses outside the Netherlands?
Yes. ViaICT serves e-commerce businesses across the EU — Netherlands, Belgium, Germany, France, and beyond. Headquartered in Groningen with a development office in Rajkot, India, we operate remote-first across Europe.
Can ViaICT integrate with our accounting or ERP system?
Yes. ViaICT builds custom API integrations to accounting software (Exact Online, AFAS, NetSuite, Twinfield, SnelStart, Xero, QuickBooks, Sage), ERP systems (SAP, Microsoft Dynamics 365, UNIT4, Odoo), logistics platforms (Sendcloud, MyParcel, Picqer), and more. If your system has an API — REST, SOAP, or EDI — we can connect it. Custom integrations are built on request and typically delivered within 2–4 weeks. Email info@viaict.com to discuss your requirements.
How does the free AI audit work?
We map your current processes, identify where AI and automation can save money and increase revenue, and deliver a prioritised ROI roadmap — at no cost, no commitment. Email info@viaict.com to get started.
What results do clients typically see?
Typical results include a 40% reduction in operational costs, 12× more marketplace listings managed without adding headcount, and significantly faster order processing. One client generated €2.4M in additional revenue in year one through AI-driven dynamic pricing on Amazon and bol.com.
Ready to sell more
with less effort?
Drop us an email and we'll show you exactly where AI can save money and grow revenue in your business — no fluff, no obligation, just honest insights.